Effective Date: 03/01/2025

At NetWise Hosting LLC (“we,” “us,” “our”), we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, share, and protect the data you provide when you access our website netwise-hosting.com and use our hosting services. By visiting our site or using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect several types of information in connection with your use of our website and services. This may include:

• Personal Identification Information: When you register or contact us, we may ask for your name, email address, mailing address, phone number, or other similar identifiers.
• Payment and Transaction Data: If you purchase our services, we may collect your billing information, credit card details, and transaction history.
• Technical Data: We gather technical information such as your IP address, browser type, operating system, and device identifiers.
• Usage Data: Details on how you use our website, such as pages visited, links clicked, and the duration of your visits.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity and enhance your user experience. Cookies help us remember your preferences and analyze website performance.

This information is collected through forms, account registrations, cookies, and other tracking technologies, as well as through direct communications with you.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Service Delivery and Improvement: To provide, maintain, and enhance our hosting services and website functionality.
• Communication: To send you service-related notifications, updates, newsletters, and other communications. We may also use your information to respond to your inquiries.
• Transaction Processing: To manage billing, process payments, and handle financial transactions.
• Security and Fraud Prevention: To verify your identity, detect and prevent fraud, and maintain the integrity and security of our services.
• Personalization: To tailor our content and services to your interests and needs.
• Analytics and Research: To analyze usage trends, monitor website performance, and conduct market research.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Legal Basis for Processing

For users residing in regions such as the European Economic Area (EEA), our processing of personal data is based on one or more of the following legal grounds:

• Consent: When you have given explicit permission for us to process your personal data.
• Contractual Necessity: When processing is necessary to fulfill our contractual obligations to you.
• Legitimate Interests: When processing is required to meet our legitimate business interests, such as improving our services and enhancing security, provided these interests do not override your rights.
• Legal Obligations: When required to comply with applicable legal and regulatory requirements.

4. Data Sharing and Disclosure

We value your privacy and do not sell or rent your personal data. However, we may share your information under the following circumstances:

• Service Providers: We work with trusted third-party service providers (e.g., payment processors, hosting services, email service providers) who perform functions on our behalf. These providers are bound by confidentiality agreements and are only allowed to use your data for the purposes for which it was disclosed.
• Legal Requirements: When necessary, we may disclose your data to comply with legal obligations, respond to lawful requests, or protect our rights and the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owners. We ensure that any successor entity is bound by privacy terms that are consistent with this policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Our security measures include encryption, secure data storage, regular security assessments, and strict access controls. While we strive to maintain robust security practices, no method of electronic transmission or storage is entirely foolproof, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations. When your data is no longer required, we will take reasonable steps to securely delete or anonymize it.

7. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site performance, and support our marketing efforts. Cookies are small text files stored on your device that allow us to remember your preferences and track your interactions with our website. You have the option to disable cookies through your browser settings; however, please note that doing so may affect your ability to use certain features of our site.

8. Third-Party Links

Our website may include links to third-party websites that are not controlled by NetWise Hosting LLC. This Privacy Policy does not apply to the practices of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

9. International Data Transfers

Your personal data may be transferred to and processed in countries other than your own. In such cases, we take steps to ensure that appropriate safeguards are in place, including standard contractual clauses or other legally approved mechanisms, to protect your data and comply with this Privacy Policy.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Access: The right to request copies of your personal data.
• Correction: The right to request corrections to inaccurate or incomplete data.
• Deletion: The right to request the deletion of your personal data under certain conditions.
• Restriction: The right to restrict or object to the processing of your data.
• Portability: The right to receive your data in a portable format.
• Withdrawal of Consent: If processing is based on consent, you have the right to withdraw it at any time.

If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If you believe that we have inadvertently collected data from a child under 13, please contact us immediately so that we can take appropriate steps to remove such information from our records.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the “Effective Date” at the top of this document and may provide notice on our website or by other means. Your continued use of our services after any such changes constitutes your acceptance of the revised Privacy Policy.

13. Dispute Resolution

If you have any concerns or disputes regarding this Privacy Policy or our data practices, please contact us at the details below. We are committed to resolving any issues in a fair and timely manner. Should you remain dissatisfied after contacting us, you may have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.

14. Contact Information

For any questions, concerns, or requests related to your personal data or this Privacy Policy, please feel free to contact us at:

NetWise Hosting LLC
1603 Capitol Ave Ste 415 #510257
Cheyenne, Wyoming 82001

Email: contact@netwise-hosting.com
Phone: +1 307-514-5674

15. Additional Disclosures

• Consent and Acknowledgment: By accessing our website and using our services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.
• Legal Compliance: We operate in compliance with applicable data protection laws and regulations. If any provision of this policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
• Feedback: Your feedback is important to us. If you have any suggestions on how we can improve our privacy practices, please let us know through our contact channels.

At NetWise Hosting LLC, we are dedicated to protecting your privacy and providing a secure environment for your online activities. This Privacy Policy is designed to inform you about the types of information we collect, how we use it, and the measures we take to ensure that your data is handled safely and responsibly.

Thank you for choosing NetWise Hosting LLC. We value your trust and are committed to maintaining the confidentiality and integrity of your personal information.

This Privacy Policy is intended to provide you with clear information about our practices. Please review it periodically to stay informed about any updates or changes that may affect how your personal data is handled.